Motor vehicle parts distributor

Motor vehicle parts distributor

Issue:
Unable to despatch goods on time from their national distribution centre causing delays to car repairs workshops nationally.

Solution: Process mapped and identified unnecessary steps and delays in both the physical and warehouse management systems (WMS) packing and despatching process. Created the solution reordering the packing benches and systems to pack and despatch in real time. Decongesting despatch area reducing rework and handling, improved safety and removed opportunity for keying errors in the despatching process. Result was a 25% productivity improvement and achievement of a 99.98% despatch on time KPI.